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Introduction

Welcome to PraisePipeline

PraisePipeline asks every customer for a review at the right moment, collects it in about a minute, and shows the ones you approve on your website. Customers can also post their review to Google in one click.

Whether you’re just getting set up or fine-tuning your setup, these docs will walk you through it. New here? The quick-start checklist gets you from zero to your first review request in about 10 minutes.

How the pipeline works

  1. A sale happens. Your store, booking, or payment tool (Stripe, Shopify, WooCommerce, and more) notifies PraisePipeline about it.
  2. We ask at the right moment. After a settling-in period you control (7 days by default), the customer receives a short, friendly review request by email.
  3. They leave a review in about a minute. A focused, one-question-at-a-time review page: a rating, what stood out, and a few words in their own voice.
  4. They can post it to Google, too. Right after submitting, every customer is invited to post the same review on Google, whatever rating they gave. Their text is already copied for them, so it takes one click and a paste.
  5. You choose what goes on your site. Reviews land in your dashboard as pending, alongside analytics and alerts. Approve one and it appears in your review showcase on your website.
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