Your Dashboard
A quick tour of what you see when you log in, and where everything lives.
The home view
Your dashboard home is the at-a-glance picture of how reviews are going. Use the time-period selector at the top right to scope everything below it to a range (month to date, last quarter, year to date, and so on). You’ll find:
- A review summary — your average rating and how many reviews came in for the selected period.
- Emails sent vs. reviews received — how many review requests went out and how many turned into reviews, so you can see your response rate at a glance.
- Rating breakdown — the split across five, four, three, two, and one star.
- What customers like — your tags ranked by how often customers pick them.
- Recent and pending reviews — the latest arrivals, with anything awaiting your approval called out.
Finding your way around
| I want to… | Go to |
|---|---|
| Approve or reject reviews | The reviews list — see Moderation |
| See trends and analytics | Insights |
| Style and embed the widget | Branding — see Embedding the widget |
| Connect a store or Google | Settings → Integrations |
| Edit tags | Profile → Categories & Tags |
| Invite teammates | Profile → Team members |
| Set notifications | Profile → Notifications |
| Export your data | Profile → Data export (admin-only) |
| Manage billing | Profile → Billing (admin-only) |
A note on live updates
New reviews appear on the dashboard as they arrive — you don’t need to refresh. Approving or rejecting a review updates your public widget automatically too.
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