Profile & Security

Your profile

Edit your name from Profile in the dashboard (the pencil button opens the editor).

Admins can also change the organization’s business name there. It’s what your customers see: the sender name and subject line of review requests, and the heading of your review page. The change applies to the whole organization straight away.

Signing in

PraisePipeline supports signing in with your email and password, or with your Google account. Google sign-in links to an existing account by matching email — it can’t create a new one, so it only works after you’ve signed up. See the FAQ if you hit a blocker there.

Changing your email

You can change your sign-in email from Profile → Security. A confirmation is sent to your new address — click it and the change takes effect. You keep access to your account throughout.

Forgot your password?

Use the reset link on the sign-in page and follow the email instructions.