Deleting Your Account

You can delete your PraisePipeline account and your organization’s data at any time.

Before you delete

• Export your reviews first. Once your data is permanently deleted, it can’t be recovered.
• Reviews your customers posted on Google are unaffected; those live on your Google Business Profile.

What happens when you delete

1. Your subscription is canceled — no future charges. You keep full access until the end of the period you’ve already paid for (or the end of your free trial), and we email your admins a confirmation with the exact dates.
2. When that access ends, your team loses access and embedded review showcases on your website stop showing content — remove the snippets from your site.
3. 90 days after access ends, your organization and its reviews, tags, settings, team memberships, and pending review requests are permanently deleted.

Changed your mind?

While your account is closing, a banner at the top of every dashboard page shows when access ends and when your data will be deleted, with a Keep my account button (the confirmation email links there too). One click cancels the deletion: a paid plan renews as usual on your card on file, and a free trial simply continues. We’ll email your admins to confirm.

If your access has already ended, choose a plan under Profile → Billing before the deletion date to keep your account and everything in it.

How to delete

In the dashboard, go to Profile and choose Delete account, then confirm. Deleting is admin-only — if you don’t see the button, ask an organization admin. If something’s wrong and deletion is why you’re leaving, we’d genuinely like to know first — get in touch.