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Google ReviewsHow the Funnel Works

How the Google Funnel Works

Most customers are happy to review you twice — the hard part is friction. The Google funnel removes nearly all of it.

What the customer experiences

  1. They finish their review on your review page. It’s saved to your dashboard immediately.
  2. A final screen asks: would you mind posting it on Google too?
  3. Clicking Post it on Google copies their review text to the clipboard and opens Google’s review dialog for your business, already signed in with their Google account.
  4. They paste, pick a star rating, and post. About 20 seconds, no retyping.

Why every customer sees it

The Google invitation appears after every review, regardless of rating. That’s deliberate: Google’s review policies prohibit “review gating” — showing the Google prompt only to happy customers. Besides being against policy, gating is detectable and can get a profile’s reviews filtered or removed. PraisePipeline keeps you compliant by design.

In practice this works in your favor — customers who take the time to write a thoughtful critical review rarely bother reposting it, while delighted ones often do.

Good to know

  • The customer’s PraisePipeline review is already saved before the Google screen — declining costs you nothing.
  • Google doesn’t allow pre-filling review text (that’s why the copy-paste design exists — it’s the fastest approach Google permits).
  • No Google account on the customer’s side? Google will prompt them to sign in; some will bounce there, which is normal.
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